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Quiz # 01
Communication Skills
(MCM301)
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1. When does a presentation begin?
The movement you
decide on a topic for your presentation….confirm
2. Select which of the following is the method of arranging
your subject’s main points
in a time sequence?
Chronological
order….confirm
3. Which type of communication it would be when subordinates
update their superiors
by telling them about problems at the workplace?
Upward…..confirm
4. A company arranges a trip for its employees. Which of the
following objective is
depicted by this incentive?
Motivation …..confirm
5. Film, direct mail campaign , pamphlet, brochure etc, are
the modes of
Mass communication
6. Following are the main categories of feedback: Except.
Filtering….confirm
7. Which of the following is (are) the examples of public(s)
that organizations
communicate with, in external communication
All options….confirm
8. Intrapersonal communication processes depend upon
communicator’s all of the
following qualities; EXCEPT
Dull approach
Which of the
following is not considered as a Public Relation function?
Creative
Support……confirm
10. All of the following are the examples of touching
EXCEPT;
Drawing the eyebrow
down…..confirm
11. Self-confident individuals usually stand more erect than
those
Who lack
confidence…..confirm
12. Select the correct type of communication which occurs
when two or a few people
talk face to face:
Interpersonal
communication……confirm
13. Which one of the following is an interpersonal need to
establish identity with
others?
Inclusion……confirm
14. Which one of the following is an interpersonal need to
exercise leadership and prove
one’s abilities
Control…..confirm
15. Which one of the following is an interpersonal need to
develop relationship with
people.
Affection….confirm
16. ________ is a process which demands that full attention
be paid to the spoken
material.
Listening…..confirm
17. Studies show that job applicants are more likely to make
a favorable impression and
get a job offer when:
They let the
interviewer do most of the talking….confirm
18. Which of the following is the process of giving symbols
meanings through the
unique contents of each person’s mind?
Filtering…confirm
19. Letters, reports, stackholder reports, proposals,
stackholder meetings, telephone
conversations, and conferences are types of media used by an
organization to
communicate;
Externally…..confirm
20. Which of the following statement has biased language
Most germans are
direct in their communication
21. All of the
following are the tips to become a better listener. EXCEPT
Creating
interruptions…..confirm
22. Which type of communication it would be when co-workers
decide to meet to deal
with a problem
Horizontal….confirm
23. Which of the following are the factors involved in
nonverbal communication?
All options….confirm
24. Farah was
doubtful about Saman’s intentions when she was trying to convince her to invest
in the new project. Which form of listening it is?
Active
listening….confirm
25. If a modern organization uses the mediums like reports,
conferences or interoffice memos to communication with the people working in
the organization what will be
Internal
communication…..confirm
26. Select which of the following is example for
paralanguage
All options…..confirm
27. What does communication breakdown mean?
We have been
ineffective in communication…..confirm
28. Mediated communication occurs through;
Letters, reports
forms and interoffice memoranda…..confirm
29. How many
components do self-concept has?
Two….confrim
30. In order to listen more effectively, you should;
All options…..confirm
31. Types of media used to direct information upward are
Reports, interoffice
memos and supervisor subordinate conferences….confirm
32. Motivation is the process of:
Satisfying internal
needs through actions and behaviors…..confirm
33. Nonverbal messages are extremely important because
___________.
Of all of the given
reasons…..confirm
34. Which of the following involves grasping what the
speaker means by seeing the ideas and information from his/her point of view?
Listening…..confirm
35. The word
intrapersonal means
Within the
person…..confirm
36. On the average how faster a person can think than the
listener can talk
Four time….confirm
37. Which type of communication occupies the most amount of
time?
Listening….confirm
38. Poor retention either on the part of the sender or on
the part of the receiver can
create problems or lead to.
Misunderstanding…..confirm
39. Which one of the following is an interpersonal need to
establish identity with others?
Inclusion…..confirm
40. Each morning Amna decides how to dress? What to eat?
Where to go? Etc. This
refers to which of the following level of communication?
Intrapersonal
communication …….confirm
41. The process by which individuals resolve issues in an
informal or formal
atmosphere, or when issues are resolved as part of the
ongoing interaction between
individuals is known as.
Conflict resolution…..confirm
42. Needs, desire, values, personality etc. are the examples
of;
Psychological
context…..confirm
43. Which one of the following statement defines situational
context of interpersonal
communication?
It deals with the
psycho-social where your are communicating……confirm
44. Which of the following is correct about human memory?
Reconstructive…..confirm
45. ________ itself is probably the most common barrier to
effective communication
Language differences……confirm
46. Partial or marginal listening can distort the intent of
which of the following?
Message…..confirm
47. What does frequent eye contact show?
Liking…..confirm
48. What does limited eye contact signal?
Dishonesty…..confirm
49. _________ can
also seriously impede the transmission of ideas.
Prejudices….confirm
50. Mediated communication occurs through;
Letter, reports,
forms and interoffice memoranda……confirm
51. Which of the following is/are example(s) of
interpersonal exchange?
All options….confirm
52. Which one of the following defines interpersonal
communication as communication
that occurs between people who have known each other for
some time?
Developmental
View……confirm
53. Which of the following is not the function of
interpersonal communication?
Creating
isolation…..confirm
54. How many
categories do feedback has?
5…..confirm
55. Evaluate listening is successful when we:
Make critical
assessments of the accuracy of the facts in a message….confirm
56. Communication is derived from the ________ word.
Latin…..confirm
57. Communication means?
Process of
sharing….confirm
58. ______occurs when two or more people talk face to face.
Interpersonal
Communication……confirm
59. ___________ occurs when two (or a few) people use some
intermediate means for
carrying their messages.
Mediated
communication…..confirm
60. The process of satisfying internal needs through actions
and behaviors is called?
Motivation….confirm
61. There are ___________ types of communication?
5……confirm
62. A space closer than ___________ feet is normally
considered to be for intimate
communication.
1.5…..confirm
63. Allows a distance of ____ to _______ feet for closer
interpersonal contact only.
1.5 , 4.0……confirm
64. Allow a distance of _____ to ____ feet for most business
transactions or
consultations.
4.0 , 12.0…..confirm
52. Communicate only
briefly or formally at a distance beyond ________ feet.
12.0….confirm
65. The most common barrier to effective communication is?
Language….confirm
66. Choose the ______ language when you communicate with
others.
Proper….confirm
67. ___________ is the stage at which you learn what the
speaker means.
Understanding….confirm
68. Probing is:
Attempting to gain
additional information, continue the discussion, or
clarify a point…..confirm
69. Evaluation is:
Making a judgement about the worth, goodness, or
appropriateness of the sender’s
statement….confirm
70. Interpretation is:
Paraphrasing-attempting to explain what the
sender’s statement means
71. Support is:
Attempting to assist or support the sender…..confirm
72. Understanding is:
Attempting to
discover completely what the sender means by his/her
statement…..confirm
73. Understanding is the stage at which you learn:
What the speaker
means….confirm
74. Conflicting information develops:
Mental
turbulence….confirm
75. All of the following are the barriers to communication.
EXCEPT
Composing message at
proper level….confirm
76. All of the following are the levels of communication
EXCEPT:
Frame
Communication….confirm
77. All of the following are the categories of feedback
except:
Noise….confirm
78. What do we call to the person who transmits the message?
Sender…confirm
79. Effective communication benefits the organization by:
All options…..confirm
80. How many words is average speaker’s rate per minute?
100 to 150…..confirm
81. Which of the
following is not a form of nonverbal communication?
A radio
interview……confirm
82. All of the following are the examples of touching.
EXCEPT:
Drawing the eyebrow
down…..confirm
83. It is always easier to communicate at the __________.
Peer level or with
friends……confirm
84. All of the following are the levels of listening except:
Critical
Listening….confirm
85. Excitement is communicated by:
All options…..confirm
86. What is involved in communication process?
Idea-encoding-channel-decoding-feedback….confirm
Which of the
following is a form of communication in which messages are sent to
large, public, dissimilar, anonymous distant audiences using
some intermediate
instrument of transfer?
Mass
communication…..confirm
88. What do the clothes we wear communicate?
Status…..confirm
89. Words don’t mean people mean. What does this statement
mean?
Meanings are
subjective….confirm
90. Which type of communication it would be when superiors
provide directions to their
subordinates regarding what to do?
Upward….confirm
91. Intrapersonal communication processes depend on how many
qualities of the
communicator?
92. The quality of speech which makes you easier to
understand while speaking is
known as:
Articulation…..confirm
93. In USA maintaining eye contact while talking with elders
show confidence in
Pakistan it shows disrespect. What does this example depict?
The interpretation of body language is not
universal….confirm
94. Which of the following is a strategy for better
listening?
Listen for feelings
as well as facts
95. In verbal communication one’s physical appearance
affects the ______.
Message…..confirm
96. While talking to your friend underneath an elm tree you
hear the sounds of birds
singing and this distracts you from your conversation. What
would you call it?
Physical
Noise….confirm
7. Which type of
speaking relies on speaking notes?
Manuscript……confirm
98. Which of the following must not be adopted in preparing
disappointing news
messages?
Use negative words or phrases……confirm
99. Which of the following is usually related to
environmental factors that affect the
communication?
Physical barrier…..confirm
100. His GPA in 2000(MBA)
was 3.9 on a four-point scale. Which of the following is a
correct and more concrete
form of this statement?
All options….confirm
101. When centering on the audience your start
by finding _______ that enable you to identify with them.
Common
traits…..confirm
102. Which of the following pattern is not a
specific organizational pattern?
Deductive…..confirm
103. How many purposes your introduction
should have:
Three…..confirm
Which of the
following process is the
automatic psychological process of receiving aural stimuli?
Hearing….confirm
105. The medium which is used by the sender to
transmit his message to the receiver during communication
process is known as:
channel….confirm
106. Which is less likely to generate
defensiveness?
Being
honest…..confirm
107. Being resistant to issues which are contrary
to already existing ideas hampers the process of:
Communication….confirm
108. The degree to which you and other share
common meaning for words will depend on:
The extent to which you share common backgrounds and
experiences….confirm
109. While talking to your friend underneath an
elm tree, you hear the sounds of birds singing and this
distracts you from your
conversation. What would you call it?
Physical
noise…..confirm
110. Select the correct reason which contribute
towards the formation of I-Syndrome
Too much usage of
I-attitude….confirm
111. In modern organization uses the mediums like reports,
conferences or
interoffice to communicate with the people working in the
organization, what type
of communication it will be?
Internal
communication….confirm
112.The characteristics which enables us to distinguish one
voice from another is
known as
Quality….confirm
Select who/which of the following is responsible to initiate
actions to overcome physical barriers:
Sender
A thesis statement is a ___ of your speech.
Core idea or bottom
line
___ is a process which demands that full attention be paid
to the spoken material. Speaking
Listening
Which of the following is correct about human memory?
Reconstructive
Self-confident individuals stand more erect than those:
Who lack confidence
Which type of speaking relies on speaking notes?
Extemporaneous
All of the following types of periodicals except:
Note-cards
All of the following are the purposes of introduction except
Avoid to the audience
All of the following are the common reasons for disruptive
behavior EXCEPT one. Which one is that?
Resentment of the
presenter
At what point does an introduction begin?
It begins the moment
you address the audience.
Visual aids perform which of the following functions?
All of given option
How can the credibility of a presenter be increased?
All of the given
options
A speech designed to change or reinforce the audience's
beliefs or actions.
This is an example of:
Persuasive speech
Which type of communication occupies the most amount of time
Listening
On the average, how faster a person can think than the
lister can talk?
Four times
Tributes, acceptance, inspiration, speaking after-dinner,
& master of ceremonies are examples of:
Ceremonial speech
Which of the following pattern is not a specific
organizational pattern?
Deductive
Articulate speech is characterized by:
Correct pronunciation
and clear enunciation
The entire following are the main points that are kept in
mind while developing thesis, EXCEPT:
Ambiguity Page
Which one of the following is a method of arranging
information by dividing it into parts?
Topical pattern
Which of the following is not the type of electronic
periodical indexes?
Journals
Which of the following would be the least helpful source
when conducting audience research?
The program planner
of the occasion where you are speaking (they are the non-users and not related
with audience
hesis statement is a _________ of your speech?
Sender
The suggested plan for a letter in which information about a
job applicant is requested includes all of the following elements, except: An opening
that mentions the name of the person who has given the reader’s name as a
reference.
A rude &
inappropriate closing.
Which of the following is the first step in order to
overcome communication barriers?
To recognize the most
common barriers and then, understand their negative impact on communication
When using a story, the presenter should:
Tell the story first,
and then show how it illustrates the thesis Page 55
_________ can also seriously impede the transmission of
ideas.
Prejudice
Which one of the following arrangements is a modification of
conventional classroom seating?
V-Information
In general, there are ________ of newspaper indexes:
Three kinds
Partial or marginal listening can distort the intent of
which of the following?
Message
Partial or marginal listening can distort the intent of
which of the following?
100 to 150
A sample sentence that makes a statement of expresses an
attitude, opinion, condition, position, or feeling about the subject. It is
called which of the following.
Thesis statement
All of the following correct about the rules of finding a
topic of speech except: begin early choose a topic you are interested in
electronic periodical
indexes
Which of the following is not a demographic characteristic?
sex age
cultural background
Which phrase shows the key rule to make a good speech? To
keep in mind that audiences care most about things that directly affect them.
To keep in mind that
idea that is presented in speech
All of the following you may want to carry, while doing your
research except one. Which one is?
Video games
An opinion, condition, value, attitude, or feeling all of
the following characteristics are express in which of the following?
Thesis statement
Poor retention either on the part of the sender or on the
part of the receiver can create problems or lead to __________.
Misunderstanding
Which of the following is not a form of nonverbal
communication?
A radio interview
All of the following steps are essential to an effective
response of questions EXCEPT:
Anticipation
How many words is average speaker’s rate per minute?
100 to 150
How can be credibility of a presenter be increased?
All of the given
options
How many levels communication can be divided in?
Four google
Which type of communication it would be when superiors
provide directions to their subordinates regarding what to do?
Upward
All of the following are the level of listening except:
Critical Listening
Page 22
What is involved in communication process?
Idea-encoding-channel-decoding-feedback
In modern organization uses the mediums like reports,
conferences or interoffice memos to communication with the people working in
the organization, what type of communication it will be?
Internal
Communication Page 15
Self-confident individuals usually stand more erect than
those:
Who lack confidence
All of the following are the levels of listening except:
Critical Listening
How many categories do feedback has?
5
Which one of the following statement defines situational
context of interpersonal communication?
It deals with the
psycho-social where your are communicating
All of the following are the categories of feedback, except:
Noise
What will be your first step for the preparation of speech?
Selection of topic
What does limit eye contact signal?
Dishonesty
What do the clothes we wear communicate?
Status
Letters, reports, stockholder reports, proposals,
stockholder meetings, telephone
Externally
Select which of the following is example for paralanguage?
All of the above
three
The word ‘Communication is derived from the Latin word ‘Communion’
which means
To Share
Which of the following is not a form of nonverbal
communication?
Radio Interview
Being resistant to issues which are contrary to already
existing ideas hampers
Communication
Q&A is an abbreviation of which of the following?
Question and Answer
Which one of the following is an interpersonal need to
exercise leadership and prove one's abilities?
Control
Excitement is communicated by:
All of the given
options
The word 'intrapersonal' means:
Within the personal
What do we call to the person who transmits the message?
The sender
“Words don’t mean, people
mean.” What does this statement mean?
Meaning can be
subjective
Intrapersonal communication processes depend on how many
qualities of the communicator?
Four
Select the correct type of communication which occurs when
two or a few people talk face to face:
Intrapersonal
Communication
The quality of tone is a comnination of which of the
following?
Pitch, strength and
character
In verbal communication one’s physical appearance affects
the
Message
Which of the following option of anticipating part of speech
can reveal questions and concerns that may be raised during presentation?
Planning
The quality of speech which makes you easier to understand
while speaking is known as:
Articulation
In a presentation setting, the only should that should be
prominent is that of the:
Speaker’s voice
Which of the following is the appropriate response to a
comment of agreement?
Thank you
A facial expression that reveals anxiety on speaker’s face causes
an audience to feel:
Anxious and uneasy
Which one of the following seating’s is the least
comfortable for an audience, especially for presentations that last longer than
an hour?
Conventional theater
Needs, desires, values, personality, etc. are the examples
of:
Psychological context
Google
Each morning Amna decides how to dress? what to eat? where
to go? etc.
This refers to which of the following level of
communication?
Intrapersonal
communication
Probing is:
Attempting to gain
additional information, continue the discussion, or clarify a point
The process by which individuals resolve issues in an
informal or formal atmosphere, or when issues are resolved as part of the
ongoing interaction between individuals is known as:
Conflict resolution
A company arranges a trip for its employees. Which of the
following objective is depicted by this incentive?
Motivation
The medium which is used by the sender to transmit his
message to the receiver during communication process is known as:
Channel Google
Motivation is the process of:
Satisfying internal
needs through actions and behaviors
While talking to your friend underneath an elm tree, you
hear the sounds of birds singing and this distracts you from your conversation.
What would you call it?
Physical noise
Film, direct mail campaign, pamphlet, brochure, etc. are the
modes of:
Mass communication
Which of the following is not the function of interpersonal communication?
Creating isolation
Which of the following process is the automatic
psychological process of receiving aural stimuli?
Hearing
How many levels communication can be divided in?
Four google
Which type of communication it would be when superiors
provide directions to their subordinates regarding what to do?
Upward
All of the following are the level of listening except:
Critical Listening
Page 22
What is involved in communication process?
Idea-encoding-channel-decoding-feedback
In modern organization uses the mediums like reports,
conferences or interoffice memos to communication with the people working in
the organization, what type of communication it will be?
Internal
Communication Page 15
Self-confident individuals usually stand more erect than
those:
Who lack confidence
All of the following are the levels of listening except:
Critical Listening
How many categories do feedback has?
5
Which one of the following statement defines situational
context of interpersonal communication?
It deals with the
psycho-social where your are communicating
All of the following are the categories of feedback, except:
Noise
All of the following are the types of comments from an
audience EXCEPT
Arbitrate
Which of the following refers to the degree of highness or
lowness of a sound?
Pitch
All of the following steps are found in the planning stage
of business writing, EXCEPT:
Proofreading
Which of the following is NOT the stage of effective
business writing?
Theater Stage
Which of the following is the most appropriate opening for
an invitation to a fund-raising event?
Explain the purpose
of the event
Letters of invitation include:
All of the given
options
The direct plan can be used for which one of the following?
None of the given
options
Which of the following type of letter is used to request
general information rather than answers to specific questions?
Indirect request
Which of the following is not a part of writing plan of a
reservation letter?
A section describing
the quality of the room you booked in the other hotel
In a direct request letter, request can be presented in:
First sentence
All of the following are the elements of communication
process. EXCEPT:
Creativity
All of the following statements about groups are true,
EXCEPT:
Group members must
interact face-to-face.
Which of the following would be a negative result of failing
to analyze the audience properly?
All of given options
In which process two people i.e. sender and the receiver are
thinking at the same time?
Listening
In a disappointing newsletter:
None of the given
options
The degree to which you and others share common meanings for
words will depend on:
The extent to which
you share common backgrounds and experiences
While preparing for effective business writing Planning
Stage involves all of the following, EXCEPT:
Choosing appropriate
clothes
Which of the following is(are) the example of public(s) that
organizations communicate with, in external communication?
All of the given
options
“His GPA in 2000(MBA) was 3.9 on a four
point scale.” Which of the following is a correct and more concrete example of
above statement?
His GPA was 3.9 on a
four-point scale
Which of the following cannot result from incomplete
messages?
Gaining good name
133. Which of the following method of outlining topic
presents the specific information first, followed by conclusion?
Indirect method
writing a letter to inquire about people involve two
considerations. First is the need to respect the rights – legal and moral; second is:
The need to structure
the questions around the job involved
Effective writers visualize the ___________ before starting
to write.
Reader
Which of the following is not a guideline for courteous
writing?
Respond late
Which of the following is the informal report used to
communicate with individuals outside of an organization?
Letter
Which will result in an incomplete message?
Conciseness
When using visuals in a presentation, which of the following
should be avoided?
None of the given
options
In order to listen more effectively, you should:
All of the given options
Which one of the following is not required to keep
conciseness in writing?
Adding extra and
unrelated information
Which one of the following pattern is especially effective
if the audience already knows that the problem exists?
Cause/effect order
In general, there are ________________of newspaper indexes:
Three kinds
Diagrams are excellent for conveying all of the following,
except :
Information about
audience
When centering on the audience, you start by finding
_______________that enable you to identify with them.
Common traits
Select who/which of the following is responsible to initiate
actions to overcome physical barriers:
Sender
A thesis statement is a ___ of your speech.
Core idea or bottom
line
___ is a process which demands that full attention be paid
to the spoken material. Speaking
Listening
Which of the following is correct about human memory?
Reconstructive
Self-confident individuals stand more erect than those:
Who lack confidence
Which type of speaking relies on speaking notes?
Extemporaneous
All of the following types of periodicals except:
Note-cards
All of the following are the purposes of introduction except
Avoid to the audience
All of the following are the common reasons for disruptive
behavior EXCEPT one. Which one is that?
Resentment of the
presenter
At what point does an introduction begin?
It begins the moment
you address the audience.
Visual aids perform which of the following functions?
All of given option
How can the credibility of a presenter be increased?
All of the given
options
A speech designed to change or reinforce the audience's
beliefs or actions.
This is an example of:
Persuasive speech
Which type of communication occupies the most amount of time
Listening
On the average, how faster a person can think than the
lister can talk?
Four times
Tributes, acceptance, inspiration, speaking after-dinner,
& master of ceremonies are examples of:
Ceremonial speech
Which of the following pattern is not a specific
organizational pattern?
Deductive
Articulate speech is characterized by:
Correct pronunciation
and clear enunciation
The entire following are the main points that are kept in
mind while developing thesis, EXCEPT:
Ambiguity Page
Which one of the following is a method of arranging
information by dividing it into parts?
Topical pattern
Which of the following is not the type of electronic
periodical indexes?
Journals
Which of the following would be the least helpful source
when conducting audience research?
The program planner
of the occasion where you are speaking (they are the non-users and not related
with audience
hesis statement is a _________ of your speech?
Sender
The suggested plan for a letter in which information about a
job applicant is requested includes all of the following elements, except: An opening
that mentions the name of the person who has given the reader’s name as a
reference.
A rude &
inappropriate closing.
Which of the following is the first step in order to
overcome communication barriers?
To recognize the most
common barriers and then, understand their negative impact on communication
When using a story, the presenter should:
Tell the story first,
and then show how it illustrates the thesis Page 55
_________ can also seriously impede the transmission of
ideas.
Prejudice
Which one of the following arrangements is a modification of
conventional classroom seating?
V-Information
In general, there are ________ of newspaper indexes:
Three kinds
Partial or marginal listening can distort the intent of
which of the following?
Message
Partial or marginal listening can distort the intent of
which of the following?
100 to 150
A sample sentence that makes a statement of expresses an
attitude, opinion, condition, position, or feeling about the subject. It is
called which of the following.
Thesis statement
All of the following correct about the rules of finding a
topic of speech except: begin early choose a topic you are interested in
electronic periodical
indexes
Which of the following is not a demographic characteristic?
sex age
cultural background
Which phrase shows the key rule to make a good speech? To
keep in mind that audiences care most about things that directly affect them.
To keep in mind that
idea that is presented in speech
All of the following you may want to carry, while doing your
research except one. Which one is?
Video games
An opinion, condition, value, attitude, or feeling all of
the following characteristics are express in which of the following?
Thesis statement
Poor retention either on the part of the sender or on the
part of the receiver can create problems or lead to __________.
Misunderstanding
Which of the following is not a form of nonverbal
communication?
A radio interview
All of the following steps are essential to an effective
response of questions EXCEPT:
Anticipation
How many words is average speaker’s rate per minute?
100 to 150
How can be credibility of a presenter be increased?
All of the given
options
What will be your first step for the preparation of speech?
Selection of topic
What does limit eye contact signal?
Dishonesty
What do the clothes we wear communicate?
Status
Letters, reports, stockholder reports, proposals,
stockholder meetings, telephone
Externally
Select which of the following is example for paralanguage?
All of the above
three
The word ‘Communication is derived from the Latin word ‘Communion’
which means
To Share
Film, direct mail campaign, pamphlet, brochure, etc. are the
modes of:
Mass communication
Which of the following is not the function of interpersonal communication?
Creating isolation
Which of the following process is the automatic
psychological process of receiving aural stimuli?
Hearing
How many levels communication can be divided in?
Four google
Which type of communication it would be when superiors
provide directions to their subordinates regarding what to do?
Upward
All of the following are the level of listening except:
Critical Listening
Page 22
What is involved in communication process?
Idea-encoding-channel-decoding-feedback
In modern organization uses the mediums like reports,
conferences or interoffice memos to communication with the people working in
the organization, what type of communication it will be?
Internal
Communication Page 15
Self-confident individuals usually stand more erect than
those:
Who lack confidence
All of the following are the levels of listening except:
Critical Listening
How many categories do feedback has?
5
Which one of the following statement defines situational
context of interpersonal communication?
It deals with the
psycho-social where your are communicating
All of the following are the categories of feedback, except:
Noise
Which of the following is not a form of nonverbal
communication?
Radio Interview
Being resistant to issues which are contrary to already
existing ideas hampers
Communication
Q&A is an abbreviation of which of the following?
Question and Answer
Which one of the following is an interpersonal need to
exercise leadership and prove one's abilities?
Control
Excitement is communicated by:
All of the given
options
The word 'intrapersonal' means:
Within the personal
What do we call to the person who transmits the message?
The sender
“Words don’t mean, people
mean.” What does this statement mean?
Meaning can be
subjective
Intrapersonal communication processes depend on how many
qualities of the communicator?
Four
Select the correct type of communication which occurs when
two or a few people talk face to face:
Intrapersonal
Communication
The quality of tone is a comnination of which of the
following?
Pitch, strength and
character
In verbal communication one’s physical appearance affects
the
Message
Which of the following option of anticipating part of speech
can reveal questions and concerns that may be raised during presentation?
Planning
The quality of speech which makes you easier to understand
while speaking is known as:
Articulation
In a presentation setting, the only should that should be
prominent is that of the:
Speaker’s voice
Which of the following is the appropriate response to a
comment of agreement?
Thank you
A facial expression that reveals anxiety on speaker’s face causes
an audience to feel:
Anxious and uneasy
Which one of the following seating’s is the least
comfortable for an audience, especially for presentations that last longer than
an hour?
Conventional theater
Needs, desires, values, personality, etc. are the examples
of:
Psychological context
Google
Each morning Amna decides how to dress? what to eat? where
to go? etc.
This refers to which of the following level of
communication?
Intrapersonal
communication
Probing is:
Attempting to gain
additional information, continue the discussion, or clarify a point
The process by which individuals resolve issues in an
informal or formal atmosphere, or when issues are resolved as part of the
ongoing interaction between individuals is known as:
Conflict resolution
A company arranges a trip for its employees. Which of the
following objective is depicted by this incentive?
Motivation
The medium which is used by the sender to transmit his
message to the receiver during communication process is known as:
Channel Google
Motivation is the process of:
Satisfying internal
needs through actions and behaviors
While talking to your friend underneath an elm tree, you
hear the sounds of birds singing and this distracts you from your conversation.
What would you call it?
Physical noise
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